Privacy Policy

 We at The Chocolate Drop, the online home of Special Edition Chocolate, treat your privacy with the highest importance. We will not share your information with anyone.


Data Retention

The Chocolate Drop retains personal data about individuals for a range of periods. The basis for our retention periods is based on our contractual obligations. We commit to not keeping personal data for longer than is necessary and review records on an annual basis.


Website Customer Accounts: We will store your account information for as long as you wish to keep your customer account active. If you have not accessed your customer account for 18 months we will deactivate it and delete your details. Before any account is deleted we will notify you before any action is taken with instruction for you to keep your account active.


Website Guest Transactions:  When you place an order via our website you will have the option to activate a customer account with us. Unactivated accounts will be deleted after 12 months.


Controlling your information:

You have the right to amend or delete your account and related details at anytime.


Marketing & Mailing Lists:

If you have Opted-in to our mailing list your information will be stored until you choose to unsubscribe. You can unsubscribe from these emails by emailing to have your details removed.


Cookies Policy

This Chocolate Drop uses “cookies” and other similar technologies, such as pixels and tags, in connection with our websites.


A cookie is a small file consisting of letters and numbers that is placed on your computer or other device. Cookies enable our systems to recognize your device. Such recognition is necessary to for the efficient operation of our site.


If you do not consent to our use of cookies, you can set your browser settings to reject cookies. These settings are usually found in the “options” or “preferences” menu of your web browser. 

If you use our website with your web browser set to accept cookies, you consent to our use of cookies as described in this cookies policy.

A number of our partners also drop cookies when you use our services. These specialist “third party cookies” are not set by the Chocolate Drop but are rather set by companies such as Google for website analytics and font purposes with our permission. Please read our partners’ privacy policies to ensure that you’re comfortable with the manner in which they use cookies:


We use cookies for the following purposes:

·         Analytics – we use cookies to learn how you, and other users, use our services and how well they perform. This allows us to identify errors, learn how our services perform, and improve and develop our services over time.